The Impact on Training of the Language Department of the Tourism Training Center (CCT) of Cienfuegos

Abstract

The Tourism Training Centers, formerly Hotel and Tourism Schools of the Formatur System, have a history of teaching languages, mainly English and French, but also Italian, Russian and German, which have provided successful training to thousands of workers and managers from the tourism sector. These trainings have been carried out in two fundamental aspects: the training of workers in their jobs places and the training of new forces for the entities, which are maintained to this day.

This work is focused on the analysis of the results in the development of communication skills in the foreign languages that are taught, basically English and French in the students who enroll in the afore mentioned specialties, as well as in the rest of the students/workers who enroll and train at the center. As well as some methodological work alternatives will be offered to achieve better results.

Keywords: Training, Tourism, Communication skills